Legal notice
Last updated: October 1, 2026
1. Business Information
Trading Name:
Charabanc Fragrances
Legal Operator:
PEMAVERO LIMITED
PEMAVERO LIMITED is a company registered in England and Wales.
Company Number:
16494606
Registered Office:
5 Brayford Square
London, E1 0SG
United Kingdom
Website:
charabancfragrances.com
2. Customer Service
For questions regarding products, orders, shipping, returns, refunds, or other customer service matters, please contact us using the details below.
Email:
highlyfly@gmail.com
UK Phone:
+44 7519 604469
USA & International:
+1 626 888 9080
WhatsApp:
+1 646 436 9406
3. Order Fulfillment
Orders placed through Charabanc Fragrances are fulfilled from our fulfillment facility in Shenzhen, Guangdong, China.
Our registered office at 5 Brayford Square, London, is our registered business address. It is not a retail store, showroom, fulfillment facility, or customer return location.
4. Returns
Customers wishing to return a product should contact our customer service team before sending any item back.
The applicable return instructions and return address will be provided after the return request has been reviewed. Please do not send returns to our registered office unless specifically instructed by our customer service team.
For complete information regarding eligibility, return periods, return shipping costs, refunds, and exceptions, please refer to our Refund Policy.
5. Shipping
Orders are processed and shipped in accordance with the delivery terms displayed on our website.
Shipping charges, estimated delivery times, and applicable free-shipping thresholds are provided during the purchasing process and in our Shipping Policy.
6. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, product photography, branding, logos, and other original materials, is owned by or licensed to PEMAVERO LIMITED and is protected by applicable intellectual property laws.
7. Legal Information
Charabanc Fragrances is the trading name used for this online store and is operated by PEMAVERO LIMITED.
Nothing in this Legal Notice limits any statutory rights available to consumers under applicable law.
8. Contact
PEMAVERO LIMITED
Trading as Charabanc Fragrances
5 Brayford Square
London, E1 0SG
United Kingdom
Email: highlyfly@gmail.com